The Disney Way Workshop

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The Disney Way 3 Day Workshop

Monday-Wednesday, October 23-25, 2017

The Disney Way Workshop

Discover and Develop your DREAM with Bill Capodagli.
Attend a 3-day workshop in enchanting Grand Lake, Colorado!

Bill Capodagli, coauthor of the best-selling book The Disney Way, shares decades of experience and research to help you create your own customer-centric culture. Discover how Walt Disney’s success credo – Dream, Believe, Dare, Do – has fostered Disney’s incredible accomplishments.
If you are ready to create a Disney Way Customer-Centric Culture, build a collaborative team, and take your organization to new levels of excellence, this is one hands-on workshop you must not miss!

You will:

Create a Story that defines your organization in terms of magical dream-come-true moments for customers
Develop Values that drive decision-making

Prepare Codes of Excellence that define specific behavioral expectations for all employees

Storyboard – a unique problem solving technique that helps unleash the creative energy of a team as they develop innovative ideas and solutions to complex problems

Use the Myers Briggs Type Indicator for leadership development, team building, career selection and personal development
Develop a Roadmap for Change, a plan for becoming a Disney Way customer-centric organization

Inspire employee loyalty and reduce turnover through the “Brain Trust” process

In addition to the 3 days of classroom experience, over the next six months, Bill will conduct three 90-minute question and answer sessions pertaining to your implementation efforts.

About the Speaker

Based upon the 2016 expanded edition of the best-selling business classic, The Disney Way, Bill Capodagli shows audiences why Disney’s values of providing service to customers, training and enabling employees, and managing creativity and innovation are essential in organizations of any size, across diverse industries and markets.

Profiling a new set of diverse organizations—including Grand County, Colorado, TYRA Beauty, Rainbow Babies & Children’s Hospital, Ottawa County, Michigan and Science Center of Iowa—Bill explains how charismatic leaders encourage teams to apply the Dream, Believe, Dare, Do principles to delight customers, meet challenges and push boundaries.

Bill Capodagli has inspired countless individuals and teams for over three decades—championing the customer service, leadership and innovation traditions integral to Disney’s worldwide excellence. His practical applications, timeless advice, and step-by-step “Dream, Believe, Dare, Do” Disney Way actions continue to enlighten audiences, from entry-level recruits to CEOs, and help transform entrepreneurs and Fortune 500 companies alike.

Pricing & Registration

Grand County residents $300

Colorado residents $495

Out of state residents $900


October 23, 2017
October 25, 2017
Event Categories:
The Disney Way Workshop
Event Tags:
Business, Disney Way Workshop, Workshops


DiAnn Butler – Economic Development Coordinator


Grand Lake Center, 301 Marine Drive, Grand Lake, CO 80447
301 Marina Drive
Grand Lake, CO 80447 United States
Phone Number:
Email Address:
[email protected]